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Elvis Week

FAQ

Below you will find answers to some of our most frequently asked Elvis Week questions. Including ticket packages, how to buy tickets, accessibility for people with disabilities and more. Additional questions will be added as needed so please be sure to check back for updates. 


How do I buy tickets for Elvis Week events?
Elvis Week tickets are available for purchase through Graceland Reservations at 800-238-2000 or 901-332-3322 or via Graceland.com

All packages are sold out.

Tickets for the 40th anniversary concert at the FedExForum may be purchased through Ticketmaster. 

Please visit our Elvis Week Tickets page for all Elvis Week ticket information.  

Is there assigned seating for Graceland Soundstage events?
For all non-ETA events that are seated theater-style, the Elite and Premier package holders will receive assigned, reserved seating. All other tickets will be general admission seating. For all ETA events, VIP package holders will receive assigned, reserved. All other purchased tickets will be general admission seating. Please visit our Elvis Week Tickets page for seating charts. 

Does the Elite and Premier Package give me access to special seating at the Soundstage? 
Yes, the Elite and Premier Packages offer special assigned, reserved seating for Graceland Soundstage events. Please visit our Elvis Week Tickets page for seating charts.

If I purchased the Elite, Premier, Entourage or Ultimate ETA VIP package, do I get to choose my assigned seat?
You will not be able to choose your assigned seat when booking your tickets. Seats will be assigned on a first-come, first served basis. 

If I purchased the Elite, Premier, Entourage or Ultimate ETA VIP package and want to be seated next to someone who purchased their package separately from me, how do I arrange that? 
If you are purchasing a package and want to be seated next to someone specific, you should purchase your tickets together in one transaction.

Why does it appear that I have a seat assignment for the Ultimate ETA Contest general admission tickets?
As noted on our Elvis Week website when you purchased your ticket, your ticket type is for general admission seating. While you have a seat number listed on your ticket, you will notice when you get into the venue, there will not be rows or seat numbers that correspond with what is listed on your ticket. This general admission seating is on a first-come, first-served basis. 

What time do doors open to events at the Graceland Soundstage?
Doors for events at the Graceland Soundstage will open 30 minutes prior to the start of the event for most events. 

What is the Elvis Week Property Pass? 
The Elvis Week Property Pass is not for sale, but free with any ticket purchase that includes Elvis Presley’s Memphis. The pass allows access to all non-ticketed parts of the property including the Elvis Week Entertainment Tent, free parking after 5:00 p.m., and more.

Is the Elvis Week Property Pass good for all week? 
Yes, the pass provides access to all non-ticketed parts of the property including the Elvis Week Entertainment Tent, free parking after 5:00 p.m., and more, on August 11-19. 

Can I buy an Elvis Week Property Pass? 
The Elvis Week Property Pass is not for sale, but free with any ticket purchase that includes Elvis Presley’s Memphis.   

Does the Elvis Week Property Pass provide access to Elvis Presley’s Memphis?
No, the Elvis Week Property Pass does not provide access to Elvis Presley’s Memphis. You must have a ticket for Elvis Presley’s Memphis for access. 

Do I have access to Elvis Presley’s Memphis if I buy an Elvis Week event ticket? 
No. Your ticket to Elvis Week events only allows you access inside the Graceland Soundstage and not the rest of the Elvis Presley’s Memphis Complex. 

Will there be gift shops and dining options available to me if I don’t have a ticket to Elvis Presley’s Memphis? 
Yes. All of our dining options are available without an Elvis Presley’s Memphis ticket, including Vernon’s Smokehouse, Gladys’ Diner, Minnie Mae’s Sweets and our Grab ‘n’ Go. In addition, Elvis Home, Elvis Kids, Elvis Threads and the Welcome to My World gift shop are also available. 

If I book the Elite, Premier or Entourage package, can I choose my tour for any day? 
If you book the Elite, Premier or Entourage package, you will need to call Graceland Reservations to schedule a time for the tour type that is included in your package. The tour must be done during Elvis Week (August 11-19) – and is subject to availability. We encourage you to call early to reserve your tour time as we do expect some dates/tour slots to sell out. 

Is there a charge for the Elvis Week Entertainment Tent this year? 
To access the Elvis Week Entertainment Tent this year, you must have an Elvis Week Property Pass. Elvis Week Property Pass is not for sale, but free with any ticket purchase that includes Elvis Presley’s Memphis. The pass allows access to all non-ticketed parts of the property including the Elvis Week Entertainment Tent, free parking after 5:00 p.m., and more.

Where will the Elvis Week Entertainment Tent be located?
The Elvis Week Entertainment Tent will be located in the parking lot in front of Elvis Presley's Memphis. 

Do I order tickets for the Elvis: Live in Concert Event at the FedExForum through Graceland or Ticketmaster?
Graceland is offering three ticket package options that include a concert ticket to the August 16 concert at the FedExForum. These package options can be purchased directly through Graceland.
If you want to purchase an individual ticket for the FedExForum Concert, you can contact Ticketmaster directly.

Please visit our Elvis Week Tickets page for all Elvis Week ticket information.  

What are the guidelines for autograph sessions and where will they be held?
Autograph sessions will be held at the Elvis Week Sound Stage following specified events (specified events to be announced).  To ensure everyone has a chance to obtain all of our guest’s autographs, the following guidelines have been put in place for all autograph sessions:
• Each person is limited to one (1) autograph per guest.
• Guests reserve the right to sign (or decline to sign) whatever they feel is appropriate.
• Due to time constraints, guests are not allowed to pose for individual pictures with fans. Please do not ask the guest to pose with you.
• Autograph sessions are only open to those holding a ticket to the specified events. 
• The autograph line will be cut off one hour after the session has begun. Once the line has been cut off, no one else will be able to enter the line for autographs.
• Do not engage the guests in lengthy conversations during an autograph session as a courtesy to those behind you in line.
• Autograph lines may be terminated at any point to keep events on schedule. Always be respectful of our guests. Those exhibiting rude behavior will be asked to leave the line and will not be admitted back in.
• Anyone who violates the guidelines above may be removed from the autograph line and banned from all future autograph sessions.
 
Will all the Elvis Week special guests be signing autographs?
No. Not all Elvis Week guests will available for autographs due to scheduling – and autograph sessions will only be for specified events. We will do our best to inform you in advance of what guests will be available for autographs. 

Do guests charge for their autograph? 
Some guests sign autographs at no charge while others do charge a fee for their photos or autographs. It depends on whether we brought them in or if they have come on their own. It's a very common practice for celebrities to attend conferences and conventions and charge a fee for their autographs, photos, or other memorabilia.

If I am a Graceland Insider, can I renew my Graceland Insiders membership when I am in Memphis?
Yes, you can renew your Graceland Insiders membership by visiting the Guest Services Desk in the Graceland Ticket Pavilion during regular business hours.

What will be the procedure and the cost to park at Graceland during Elvis Week?
During Elvis Week, Graceland parking costs $10.00 per car per day. If you are a Graceland Insider, you can show your card to receive $3.00 off regular parking prices. 

Graceland also offers an Elvis Week parking pass. The Elvis Week Parking Pass is $60 and can be purchased August 11 through August 15 at Graceland parking. The pass will be good for Graceland Parking on August 11 through August 19. A savings of up to $40 off parking fees.

Where will handicapped parking at Graceland be located during Elvis Week?
Handicapped parking will be located in the front of the Graceland main parking lot.

Will there be handicapped seating available at the Graceland Soundstage?
There will be an area reserved to accommodate our guests in wheelchairs at the Graceland Soundstage. 

Do I need to make additional arrangements for accessible seating to attend and participate in Elvis Week Events?
Yes, when you order your tickets for any event, please mention your needs and we will work to accommodate any of your accessibility requirements, including parking, seating and accessibility to our entire campus. If you are ordering tickets through Ticketmaster or another venue for Elvis Week events, please be sure to also mention your needs to them as well so they can work to accommodate any of your accessibility requirements.

Are there transportation services for guests with special needs in Memphis?
For transportation of wheelchairs to other venues, we suggest Wheelchair Express, located at 3289 Thomas Street in Memphis, TN. They can be contacted at 901-353-3500. For wheelchair rentals, we suggest Dixie Rents, located at 5411 Elvis Presley Boulevard in Memphis, TN . They are open 7:30 a.m. – 5:00 p.m. Monday through Saturday and can be contacted at 901-332-3431. Our wheelchairs are for emergency use only. We strongly advise you mention your accessibility needs to the person taking your ticket order for special accommodations information.

Are any special accommodations made for persons with disabilities during the Candlelight Vigil?
Guests with disabilities can visit the Graceland Guest Services desk on the day of Candlelight, August 15, where they will be provided with a wristband. Then, at 10:30 p.m., guests with wristbands will need to gather in front of the Lisa Marie terminal. At that time, a Graceland employee will meet the group and escort them to the Graceland gates, where they will be able to get into the procession for the Candlelight Vigil. If you are in a wheelchair, you will need to have someone with you to push you up the hill to the Meditation Garden during the procession.

If I am part of a fan club and want to be in the Honor Guard, what do I need to do?
Please speak to your president or to an officer of your fan club to volunteer for the Honor Guard. Members of the Honor Guard will gather in front of the EPE corporate office on the night of August 15 at 7:30 p.m. for a brief meeting and check-in prior to the Candlelight Vigil. More information will be sent to Fan Club Presidents directly about Honor Guard. 

Will parking be available for the Candlelight Vigil? If so, what will be the cost?
Parking at Graceland will be available on a first-come, first-served basis. Parking will be $10 per car. 

Will EPE keep the restaurants and shops open late during Elvis Week?
Yes. Gift shops and dining options will stay open late during Elvis Week. Schedules for the Graceland gift shops and restaurants will be posted during Elvis Week and the hours will depend on the number of visitors on site and event schedules.

When and where do we bring flowers/tributes to be placed at the Meditation Garden?
You can send flowers anytime during Elvis Week. All arrangements can be sent to 3734 Elvis Presley Blvd. Memphis, TN 38116. Make sure your arrangements are sent to the attention of Graceland Meditation Gardens. Large floral arrangements or tributes that need to be placed in the Meditation Garden during Elvis Week should be dropped off at the front gate guard house at Graceland. Graceland staff will transport the arrangements and place in the Meditation Garden. If you are planning to keep your arrangement and would like to pick it up following Elvis Week, you must log that information at the guard house when dropping off your arrangement.

Do we bring our own candles or are they provided?
During Elvis Week, Graceland provides free candles to those who arrive at the vigil without having brought their own. These may be obtained at the front gate anytime during the vigil. Many fans chose to bring their own to the event.

Do we need reservations to tour?
We strongly recommend that you go ahead and make reservations as our tours during Elvis Week traditionally sell fast. Click here to make your reservations online.

Are the Ultimate Elvis Tribute Artist Contest events being held at the Orpheum this year? 
No. The Ultimate Elvis Tribute Artist Contest events will be held at the new Graceland Soundstage at Elvis Presley’s Memphis. This includes the Semifinal Round, Final Round and Ultimate Return. 

Does the Ultimate ETA Contest VIP ticket include a Meet ‘n’ Greet this year? 
No, the VIP package does not include a Meet ‘n’ Greet this year, but will have other exclusive benefits. The Ultimate ETA Contest VIP package this year will offer reserved, assigned seating at the Graceland Soundstage for all events plus an Ultimate ETA Contest Showcase at the Guest House Theater with semifinalists plus an ETA Autograph Session with our top 10 finalists and past Ultimate Elvis Tribute Artist Contest winners.

If I am from outside the U.S., will I have any trouble ordering from Ticketmaster?
For those purchasing tickets on the Internet through Ticketmaster that are located outside the U.S., you must have an international credit card in order to place an order for tickets. You may be required to put a local phone number down on the order. If so, please make that phone number the hotel you will be staying at during Elvis Week. If you have not yet made reservations for Elvis Week, you may use the phone number 901-332-3322, which is the Graceland main line.


*Information above is subject to change.