COVID Policy | Graceland

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Graceland Parking

3717 Elvis Presley Blvd.
Memphis, TN 38116

Only 10 minutes from downtown and 3 minutes from the Memphis Airport.

The Guest House at Graceland

3600 Elvis Presley Blvd.
Memphis, TN 38116

See a Graceland property map

Graceland Hours

DAILY:  9:00 am to 4:00 pm
See additional information including special holiday hours

COVID-19 Protocols


Graceland has worked diligently to reconfigure all of our operations, including tours, retail and restaurants, to ensure the health and safety of our guests and associates. Our COVID-19 plan and protocols meet or exceed the social distancing, capacity, and health and safety guidelines outlined by local, state and federal authorities. Below are highlights of these protocols and what you can expect during your upcoming visit. 

As information pertaining to COVID-19 is ever-evolving, please be sure to check back to this page for updates prior to visiting. 

Here is what you can expect during your visit:

  Health & Safety Protocol
  • All Graceland Associates are required to wear masks while at work.
  • In compliance with the City of Memphis Mask Ordinance, all individuals are required to wear a face covering while out in public places. Click here to read the latest  Shelby County Face Mask Directive.
  • All Guests and Associates are required to undergo temperature check screenings upon entering the property. Anyone with a fever of 100.4 degrees or higher are not be permitted to enter.
  • All Associates are required to participate in scheduled handwashing breaks throughout their work day.
  Enhanced Sanitization
  • Thorough, commercial-grade cleaning of the campus and all surfaces are conducted continuously throughout the day. This includes use of UV Light Sanitizer Wands and Disinfectant Foggers.
  • Hand sanitization stations are widely available throughout the property for the use of our Guests and Associates.
  • Shuttles and iPads are rotated to allow for thorough sanitization between uses. Guests are allowed to use their own headsets if they prefer.
  Capacity Control - Limited Tour Groups
  • Graceland Mansion tour capacity has been greatly reduced to allow for proper social distancing.
  • Shuttle seating capacity has been reduced by 50%.
  • Elvis Presley’s Memphis Entertainment Complex offers an expansive 200,000 square feet of Elvis exhibits and attractions, which allows Guests to spread out and tour at their own pace in their own space. 
  Social Distancing
  • Signage has been placed throughout Elvis Presley’s Memphis to create awareness of proper physical distancing between guests. Please be respectful of other's space.
  • Queue lines that allow for social distancing have been implemented to avoid crowding in the ticket plaza, in our retail shops and in our restaurants.
  • Restaurants offer both indoor and outdoor seating at 50% capacity.
  Touchless Options Available to Our Guests
  • Buy your Graceland ticket in advance online and select the EMAIL option so that you can proceed directly to the tour without visiting our ticket windows. 
  • Buy your parking pass in advance online so that you will not need to provide payment upon arrival at Graceland.
  • Contactless payment options, such as Apple Pay and Google Pay, are available in ticketing, retail and restaurants.

Exposure to COVID-19 is an inherent risk in any public location where people are present; therefore, we cannot guarantee you will not be exposed during your visit. By visiting Graceland you voluntarily assume all risks related to exposure to COVID-19. 

buy advance tickets

Due to reduced tour capacities, guests are strongly encouraged to purchase tour tickets in advance to ensure they receive their preferred tour time. In addition, purchasing in advance allows you to skip the ticketing lines and proceed directly to your tour at your assigned tour time.

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